FAQ - English

My Telraam v1 fell down, what now?

Purpose of this article?

Your Telraam fell down and you want to know if it still works.

 

What do I need?

   The Telraam device

   A device that you can connect to the internet/wifi (such as a computer, cell phone or tablet).

 

Stap 1 - Check if your Telraam device is still working

1️⃣   Check if the red light is still on

red-light-(1).jpg

✅    The red light is on, proceed to step 2

    The red light is not on, unplug and re-plug the power cord. Check again if the red light is lit. If yes, proceed to step 2. If not, contact Telraam at support@telraam.net

 

Step 2 - Check if your Telraam counts

2️⃣   To check if your Telraam is still counting or not, go through the steps of the article "My Telraam isn't counting anymore"

 

    Have you gone through all the steps and your Telraam still doesn't count? Please contact Telraam at support@telraam.net

Was this article helpful?

Thanks for your feedback!