FAQ - English
All Categories Telraam v1: Troubleshooting during the installation process I cannot see any camera images on my.telraam.net

I cannot see any camera images on my.telraam.net

Purpose of this article

There is no image on my.telraam.net after the connection with your Telraams WiFi:

no-image-on-my.telraam.net-EN.jpg

Possible solutions:

1️⃣  Verify that you are still connected to your Telraam (to do this, go back and select a different language for a moment, before resuming the process). If this does not work, try again, unplug the Telraam, plug it back in and reconnect to my.telraam.net (or http://192.168.254.1). It still doesn't work? See the following article: "Connecting to the Telraam hotspot fails".
2️⃣   Check the camera cable connection in the camera and the black box. You can read more about this in the following article: "How to reassemble a disconnected camera cable"

❗️ Has the problem been solved? Remember to check the correct positioning of the camera, as explained in the following article: "Check or update the camera view" and continue the installation process.


   However, if the problem is still not solved, send us an email to support@telraam.net

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