FAQ - English
All Categories Telraam v1: Troubleshooting after the installation process

Have you received an e-mail saying your Telraam isn't currently sending any data and you want to get it counting again? Or maybe you’ve noticed......

published on February 14, 2023

In order to connect your device to the internet via your WiFi, you will first have to connect a separate device, like a mobile phone......

published on February 14, 2023

You may need to review the images your Telraam device is using to measure passing traffic if there is an issue: ✅ You may have......

published on February 14, 2023

What will I need? ✅ Access to the Telraam device ✅ A separate device that can connect to the internet/wifi (such as a computer, mobile......

published on February 14, 2023

Checking whether your Telraam is sending data to our servers is easy to do at a glance. If you spot an issue, see the links......

published on February 14, 2023

Purpose of this article You see no data on the graphs in your dashboard, but you do see the image saying your Telraam is counting:......

published on February 14, 2023

Purpose of this article? You want to know the serial number of your Telraam. What do I need? ✅ The Telraam device ✅ A device......

published on February 14, 2023

Purpose of this article? Your Telraam fell down and you want to know if it still works. What do I need? ✅ The Telraam device......

published on February 14, 2023

If you notice that data are missing or no measurements are being recorded, this is likely due to the Telraam device losing connection with your......

published on February 14, 2023

If you find you need to restart or reboot your Telraam regularly, or you see the Telraam restarts itself then there might be a problem......

published on February 14, 2023

Your camera cable is disconnected from the camera and/or from the Raspberry Pi (mini computer in the black box) and you want to reassemble it.......

published on February 14, 2023