How can I see if my Telraam v1 is sending data?

Checking whether your Telraam is sending data to our servers is easy to do at a glance. If you spot an issue, see the links below to go about getting the device online and counting.

Step 1

1️⃣ Go to www.telraam.net

2️⃣ Log in

3️⃣ Go to your dashboard (if you are not redirected automatically, click on your name in the top right and choose “Open Dashboard”)

👀 What do you see?



Your Telraam is counting, but check to see if you have recent data in the graphs. If data is missing, follow the steps in this article to try to fix this issue: "My Telraam is counting, but I don't see any data in the graphs "	Your Telraam is not yet counting, and has never sent data before. If you’ve already waited 24 since installation, then read on to fix this issue: "No data is coming from my Telraam yet "	Your Telraam is not currently counting, but has counted before. Follow the steps in this article to fix the issue: "My Telraam isn't counting anymore"

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Telraam-is-not-counting-yet-(2).png

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Your Telraam is counting, but check to see if you have recent data in the graphs.

If data is missing, follow the steps in this article to try to fix this issue: "My Telraam is counting, but I don't see any data in the graphs "

Your Telraam is not yet counting, and has never sent data before.

If you’ve already waited 24 since installation, then read on to fix this issue: "No data is coming from my Telraam yet "

Your Telraam is not currently counting, but has counted before.

Follow the steps in this article to fix the issue: "My Telraam isn't counting anymore"